The services we offer are in place to ensure that all parts of your HealthPartners Home Medical experience—choosing and purchasing your product, filing your insurance claim and service-related work on your equipment—are to your satisfaction. While we provide standard services such as product instruction, setup, and shipping, product monitoring, billing of primary and secondary payer sources and more, we also offer more specialized services such as:
- Evaluation for specialized equipment
- Securing of proper documentation for accurate billing
- Time and labor for product setup and demonstration
- Preparation of compliance reports for doctors and insurance companies on your behalf
- Loaner products while yours is being serviced
Most importantly, all of your documentation from any part of the HealthPartners Family of Care is shared for convenient and quick service. HealthPartners Home Medical documents your care and supply history in the same electronic medical record as the rest of the clinics and hospitals in the HealthPartners Family of Care. This allows us to easily communicate and coordinate your care with your provider. It also allows us to understand how we can offer more effective care to help improve your overall health.
HealthPartners Home Medical is also involved in efforts to help reduce healthcare costs while improving overall quality of care and effectiveness of treatment. We partner with various HealthPartners groups in doing this and are part of industry research that will help us in reforming healthcare for the future.
Experience HealthPartners Home Medical for yourself by contacting us or browsing our online catalog today!